Frequently Asked Questions
What are the benefits of becoming a member?
Trillium Insiders membership includes exclusive access to new editorial initiatives, special features, insider content, and a host of amazing member-only rewards, such as giveaways, local auctions, events, and front-of-the-line purchases. It's everything you told us you were looking for in a membership program and more!
On top of the many great features included in the program, members also have the opportunity to make a real difference in the community, directly helping to fund the expansion and future success of local journalism.
What will my Trillium Insiders membership money go towards?
100% of the money generated from the membership program goes to fund local journalism, whether that's broadening local coverage, adding new jobs, or creating scholarships for the journalists of tomorrow.
What if I’m already a recurring supporter? What happens to my monthly contribution?
If you are a regular supporter who started your monthly contribution before the Trillium Insiders membership program launched, your monthly contribution will stay the same, but you will now become a member and receive all of the benefits of the Trillium Insiders membership program for no additional cost!
Your contribution still goes directly towards supporting the growth and sustainability of local news in our community.
You will get access to all of the exciting member-exclusive benefits while still contributing to the success of local news, now and in the future.
How am I billed for my Trillium Insiders membership?
Monthly or yearly plans are also charged immediately to your card and then subsequently charged on the same day each month or year.
How do I get a receipt for my membership payments?
When you register for membership, our system will automatically send a receipt to the email address you provide.
What if I want to cancel my membership?
You can manage your membership by visiting the Payments page when signed in to your profile. You are free to cancel your monthly membership at any time through these profile settings.
Are there other ways to support The Trillium?
Yes! You can
sign up for our email newsletters, sign up for an account, follow us on Facebook and share our stories with your friends and family. Thank you!
I have a question not listed here. Who should I contact?
We would love to hear from you if you have any further questions. Please contact [email protected].